Practical resources, organised

The flagship 12-week workbook built around the five-stage recovery methodology. The central document of the Turnaround Toolkit.

A practical week-by-week planner to structure your recovery work across the full 12-week methodology.

A printable template for a short weekly reset: cash, priorities, people and next-week actions.

A full index of Turnaround Toolkit resources and where each one fits in the recovery path.

A focused, no-fluff checklist to quickly assess and act when the business is low on cash. Covers knowing your position, slowing outflows, speeding up inflows, and communicating early.

A structured 30-day planning template covering immediate actions, weekly priorities, cash position, communication plan, and a review cadence for stabilising the business.

Email template and phone script guidance for approaching a bank or lender during financial difficulty — requesting flexibility, a repayment holiday, or revised loan terms.

A short, practical guide ("How to Talk to Creditors When You're Under Pressure") covering conversation structure, guiding principles, and an email template for requesting a payment plan.

Email template and phone script for requesting a short-term standstill or deferment on outstanding payments from creditors or lenders, while preserving the relationship.

Email template and phone script for requesting revised payment terms from a supplier during a cashflow challenge, without damaging the relationship.

Structured approach and three sample email scripts for following up on overdue invoices professionally — from friendly reminder through firm follow-up to final notice before escalation.

A quick-reference checklist for communicating clearly and calmly during distress — who to contact, what to say, format tips, and example talking points for staff.

A planning tool to help organise and categorise business debts by urgency, creditor type, and negotiating flexibility. For organisational planning only — does not determine legal payment priority or advise which creditor to pay.

A scored worksheet for reviewing each business liability against legal exposure, operational risk, and creditor flexibility to identify communication priorities. General planning tool only — not legal or financial advice.

A practical guide to keeping best customers engaged, supported and loyal during uncertain times — covering immediate retention tactics, strategic relationship strengthening, communication tips, and a retention checklist.

Three email templates for chasing overdue invoices — friendly reminder (7–10 days), firm follow-up (14–21 days), and final request before escalation (30+ days) — without damaging customer relationships.

General guidance on approaching HMRC about a Time to Pay arrangement for overdue VAT, PAYE, or Corporation Tax — including what information to prepare and a sample phone script. HMRC agreement is not guaranteed; seek professional advice if a request is declined.

Email template and phone script for approaching a landlord or property manager to request a temporary rent reduction, deferment, or payment plan during financial difficulty.

A plain-English overview of common refinancing routes — overdraft, invoice finance, asset refinance, short-term loans, HMRC Time to Pay — for businesses under cashflow pressure. General information only; no guarantee that funding is available.

A practical framework for approaching supplier negotiations — what to ask for, how to ask, and how to preserve the relationship while achieving a better outcome on terms, pricing, or delivery.